Client Login
+971 4 457 3800
Holborn Assets UK

Celebrating 25 years

Read about our history

Complaints

Home | Complaints

How can we be of service?

At Holborn Assets, we aim to always meet and exceed our clients’ expectations and honour all of our commitments. As our client, we believe you have the right to a fair, swift and courteous service at all times.

If you are not completely satisfied with an aspect of our service, we have a complaints procedure in place to make sure the matter is dealt with promptly, effectively and in a positive manner.

There are several ways you can contact Holborn Assets to make a complaint:

You can submit your complaint by filling out the online form below, or by sending an email to [email protected].

If you’d like to make a complaint about a health insurance provider/policy please use the dedicated iPROMeS – Insurance Partner Relation Management platform.

Submit a complaint

    Your privacy is important to us. We’ll never sell your data to a third party.

    What happens next?

    We will acknowledge your complaint by email within five working days of receipt.

    We will investigate the matter and do our best to send a final response to you within eight weeks of receipt of your complaint.

    In more complex cases, if we are unable to provide you with a final response within this time we will send you an update, explaining the delay and providing an estimated final response time.

    If you would like to view our full complaints procedure please click here.

    Reviews of Holborn Assets

    Trustpilot

    You may also be interested in

    How to Build a Balanced Investment Portfolio

    How to Build a Balanced Investment Portfolio Across Multiple Countries

    Investing globally has never been more critical. As the world becomes increasingly interconnected, diversifying your investment portfolio across multiple countries can reduce risk and boost potential returns. But how do...

    Read more

    How to Minimise Tax Liabilities with International Tax Planning

    In today’s interconnected world, navigating the complexities of international tax can be daunting. Whether you’re an individual working across borders or a business with global operations, effective tax planning is...

    Read more

    Managing Investments as an Expat

    Living as an expat can be exciting and full of opportunities, but it also brings unique financial challenges. Managing investments while residing in a different country adds layers of complexity—from...

    Read more
    Navigating Currency Fluctuations When Investing Globally

    How to Navigate Currency Fluctuations When Investing Globally

    Investing globally can be exciting, offering opportunities to tap into different markets and diversify your portfolio. However, it comes with challenges, and one of the biggest is currency fluctuations. Changes...

    Read more