Shyanika Diasz

Head Client Services


Shyanika says:

I have over 12 years of diversified service experience in the financial industry with a solid ethical background, a professional level of commitment and responsibility along with an excellent attitude in dealing with people and enhanced leadership skills.

I have an excellent track record of gaining customer trust and providing exceptional follow-up, leading to increased repeat and referral business. I’m good at working in a team, persistent and aimed always to get the best results. I enjoy working with a variety of customers and finding ways to help them have an uplifting experience.

Join Shyanika at LinkedIn.

Skills and expertise

    • CISI- Certificate in Wealth and Investment Management- Stage3 in progress, expected completion 12/17
    • Enrolled in MBA -University of Wales Trinity Saint David, United Kingdom.expected completion 06/18
    • Bachelor of Laws (LLB) University of London -External Degree 2006 to date
    • Certificate Level of Banking- The Institute of Bankers of Sri Lanka-2006
    • GCE Advanced Level & Ordinary Level Examinations- St Bridget’s Convent, Colombo 7, Sri Lanka
  • I am smart, fun, authentic, passionate, disciplined and dedicated. I balance professionalism and fun in all of life’s adventures. I work hard and am very close with my family and friends. I am blessed to have two wonderful children (Son and daughter) and my family means the world to me. I’m always up for trying new things and rarely afraid to take risks in life. In fact, I thrive on it. I love reading, travelling to exotic locations and volunteering for HIV/AIDS Awareness Campaigns during my free time.

    My favourite quotes are “You alone are enough” by inspirational US celebrity Oprah Winfrey and “Aut inveniam viam aut facia” (I shall either find a way or make one) by Carthaginian General Hannibal.

    • Head of Client Experience (2015-2016) Standard Chartered Sri Lanka
    • Branch Manager (2014-2015) Wellawatte Branch, Standard Chartered Sri Lanka
    • SCBWay Champion (2013-2014) Standard Chartered Sri Lanka
    • Customer Service & Training Manager- Priority Banking (2011-2013) Standard Chartered Sri Lanka
    • Relationship Manager- Priority Banking (2008-2011) Standard Chartered Sri Lanka
    • Custodian Operations Officer (2008) HSBC, Sri Lanka